Software Comparison for CellPhone & Computer Repair Shop Software

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Software Comparison for CellPhone & Computer Repair Shop Software

 

Category RepairDesk Lightspeed POS RepairShopr
Starting Price $35.00/month/store $99.00/month Starter– $49.00/month/store
Best For From leads & quotes, repair tracking to inventory, all the way to invoicing – our all-in-one, cloud based POS software is the modern and efficient way to run a cellphone & computer repair store. Lightspeed’s functionalities are aligned with retailers’ and restaurateurs’ priorities. It simplifies day-to-day tasks so you’re free to focus on what matters: business growth and customer experience. RepairShopr is designed to serve all kinds of repair shops and field service businesses, from one-person armies to multi-location franchises alike.
Ratings (Capterra) 111 reviews
(4.5/5) ⭐⭐⭐⭐
615 reviews
(4/5)  ⭐⭐⭐⭐
109 reviews
(4.5/5) ⭐⭐⭐⭐
Free Trial Yes Yes Yes
Product Features iPAD POS Register

– Repair Ticketing

– Invoicing

– Estimates

– Intake Signature

– Customer Facing Display

– Upload pre/post repair image 

– Payments Integrations

– Clock In/Clock Out

– Start/ End shift

– Manage Customers

– Inventory Management

– Wireless Printers support 

iPad-Lightspeed Retail POS
– Invoicing
– Payments– Inventory Management– Reporting– Customer Management

N/A
Inventory Management

– Barcode & Labels

– Import/Export Feature

– Exchange & Returns Management

– Parts Bundling
– Stock Transfer

– Inventory Count

– Serialize Inventory

– Inventory Valuation Methods

– WooCommerce 

– Refurbishment Module

– On hand and Low stock inventory updates

– RMA and parts consumption reports

 

Inventory Management

– Barcode & Labels

– Import/Export Feature

– Exchange &  Returns Management
– Stock Transfer

– Inventory Count

– Serialize Inventory

– Inventory Valuation           Methods

– Inventory Report

– WooCommerce

Inventory Management

– Barcode & Labels

– Import/Export Feature

–  Exchange &  Returns Management

– Stock Transfer

-Inventory Count

– Stock Take

– Serialize Inventory

– WooCommerce

– Refurb Process

– Warranty Templates

– Stockout & Valuation Report

– Returns and RMA 

Point of Sale

– Option to create repair ticket

– Customer Facing Display
– Self CheckIn
–  Inline and overall discounts

– Advanced search and scan barcode option

– Estimates

– Refunds Processing and Exchanges

– Pause/Re-Open Order Option

– Warranty Claim Option

– Split Payments

– Invoicing

– Professional receipts and labels with cloud print

– Bill Payments & Sim Activations (coming soon)

Point of Sale

– Customer Facing Display
– Self CheckIn
– Discounts

– Advanced search and scan barcode option

– Quotations

– Sell Bundles

– Refunds Processing and Exchanges

– Invoicing

– Professional receipts and labels

Point of Sale
– Self CheckIn
– Discounts– Barcode Scanning– Estimates– Refunds Processing

– Adjustments

– Split Payments

– Invoicing

– Recurring Invoices

– Receipts and labels

Trade-In Module
– Buyback Widget
– Refurbishment Module
N/A Trade-In Module

-Buyback Integration (paid)

Repair Ticketing
– Multiple devices in a repair ticket
– Transfer tickets b/w stores
– Warranty Management
– Print ticket Labels
– Email & SMS Notifications– Diagnostics & Staff comments– Custom Fields
– Repair Tracker (customer can view tickets from your website)– Option to upload pre/post repair conditions or device  images

– Default & custom statuses with color labels

– Canned Responses

– Field Service Management

– Ticket Labels

– Dispatch Module
– Calendar View

Repair Ticketing
– Single device in a repair ticket
– Transfer tickets b/w stores
– Warranty Management
– Print ticket Labels– Diagnostics & staff comments– Emails & SMS notifications– Print Ticket Labels 
Repair Ticketing

– Single device in a repair ticket
– Transfer tickets b/w stores

– Print ticket labels

– Email & SMS Notifications
– Diagnostics & staff comments
– Custom Fields

– Option to upload pre/post repair device  images

– Canned Responses

– Repair Tracker

– Calendar View

Accounting Integrations
QuickBooks
Xero
Accounting Integrations
QuickBooks
Xero
Accounting Integrations
QuickBooks
Xero
Payment Integrations

– Square Deep Integration

– Stripe

– PayPal Here

– TSYS

– TYRO

– Payment Sense

– iZettle

Payment Integration

– Lightspeed Payments

– TSYS

– TYRO

– 2Accept

– Vantiv

Payment Integration
– Authorize.net– WorldPay– Square-Stripe
Vendor Integrations

– MobileSentrix (US & Canada)

– Injured Gadgets

– ReVamp Wholesale

– PhonePartsUSA

– MobileHQ (Australia)

– PimpMyGadget

N/A Vendor Integrations

MobileSentrix Integration

SMS Integrations

– SMS Broadcast (2 way)

– SMS Global 

– Clickatell (2 way)
– Text Local

SMS Integrations

-Ikeono 

-ZipWhip

SMS Integrations

– Clickatell

– Twilio

Other Integrations
– Slack
– Internal Wiki
– Mailchimp
– Google Calendar
– Google Cloud print– Print Node– Network Unlocking Integrations– Template Editor

 

Other Integrations

Accumula

-AdVision ecommerce

-AppCard

-Beesly

Other Integrations

– Mailchimp

– Slack

– Google Calendar

– Google Cloud Print

– Template Editor

Leads Management
– Appointment Booking– Email & SMS Notifications
Leads Management
– Appointment Booking– Email & SMS Notifications
Leads Management
– Appointment Booking– Email & SMS Notifications
CRM

– Import/Export Feature

– Customer Groups & Third-Party Billing
– Upload documents

– Auto Email & SMS Notifications

– Notes with flag option

– B2B Portal (for repair depots)

CRM

– Import/Export Feature

– Customer Groups
– Upload documents

– Auto Email & SMS                        Notifications

– Notes with flag option

– B2B Portal (for repair depots)

CRM

– Import/Export Feature

– Customer Groups & Third-Party Billing
– Upload documents

– Auto Email & SMS Notifications

– B2B Portal (for repair depots)

Marketing Automation

– Campaigner Module (Send follow up email & SMS) ** FREE **

Marketing Automation

-Mailbot

Marketing Automation

– Campaigner Module (Send follow up email & SMS) ** FREE **

Reporting

– Intuitive Dashboards 

– Advanced Filters

– Exportable Reports

– Multi Store Reports

Reporting

– Intuitive Dashboards 

– Advanced Filters

– Exportable Reports 

– Multi Store Reports

Reporting

– Intuitive Dashboards 

– Advanced Filters

– Exportable Reports 

– Multi Store Reports

Employee Management
– Custom user and admin permissions
– Employee Commission– Employe Clock In / Out with Payroll– Employee Shift Management– Employee Security Checks

– Employee Notifications by Email & SMS

– Employee Activity Log & Productivity Reports

Employee Management

– Custom user and admin permissions
– Employee Commission

– Employe Clock In / Out with

 Payroll

– Employee Shift Management

– Employee Security Checks

– Employee Activity Log & Productivity Reports

– Employee scheduling

Employee Management

– Custom user and admin permissions
– Employee Commission

– Employe Clock In / Out with Payroll

– Employee Security Checks

– Employee Activity Log & Productivity Reports

Expense Management N/A N/A
Taxation Management Taxation Management Taxation Management
Multi-Language Multi-Language N/A
Multistore Management Multistore Management Multistore Management
Developer API Developer API Developer API
Platform Support Web

iPad App

iOS App

Web

iPad App

Web

Mobile-IOS, Android

Training In Person
Live (Remotely)
VideosKnowledgebase
Documentation

Live (Remotely)

Videos

Webinars

Knowledgebase

Videos

Support Telephone
Email
Live Chat 
Telephone
Email
Live Chat 
Email (Only)

Software Comparison for CellPhone & Computer

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